FAQ
1.Q: Are you trading company or manufacturer ?
A: We are manufacture and trading company.
2.Q: How long is your delivery time?
A: Generally it is 3-5 days if the goods are in stock.
or it is 15-25 days if the goods are not in stock.
3.Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge but need to discuss the cost of freight fee.
4.Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance.
Payment>=1000USD, 30% T/T in advance ,balance before shipment or against B/L copy.
5. Q: If the quality have some problem what could we do?
A:If the product have quality problem after you receive,we will check the reason carefuly and make
up your lost.
If you have another question, pls feel free to contact us as below:
Alice Wonder Household (Shanghai) Industry Co.,Ltd
Sales Manager: Lisa
Phone: +86 15000490913 Whatsapp:+86 15000490913